WordPress Maintenance Plans & Support
Your WordPress Site, Looked After Properly
Ongoing WordPress maintenance services built around what actually keeps a site healthy: consistent updates, verified backups, security review, and responsive support when something needs attention. Three plans, transparent pricing per website. We confirm scope with you before anything begins.
- Monthly updates for WordPress core, plugins and themes
- Backup verification, with restore testing on higher tiers
- Security and malware scan review
- Clear support response targets by plan
How It Works
Maintenance plans are not an instant checkout product. Every site is different, so we review yours first.
Choose a plan
Compare Essentials, Professional and Managed below and decide which fits your site.
01
Contact us
Tell us about your site and which plan you are considering.
02
Site & setup review
We look at your current WordPress installation, hosting environment, and any existing maintenance in place.
03
Confirm plan & scope
We agree the right tier and any site-specific details before anything starts.
04
Onboarding
We get access set up and establish your maintenance baseline.
05
Maintenance begins
Your monthly and quarterly work starts on the agreed schedule.
06
Three Transparent Plans, Priced Per Website
Choose a plan below, then contact us. We confirm scope before maintenance begins. See how it works above.
Essentials
per website
Keep your site updated and your backups verified, without letting small gaps turn into bigger problems.
- Monthly core, plugin and theme updates
- Backup status verification
- Basic security and malware scan review
- Basic form check
- Basic database cleanup where appropriate
- Monthly maintenance report
- Standard support: 2-business-day response target
Professional
per website
Proactive oversight that catches issues before they affect your visitors or your business.
- Everything in Essentials, plus:
- Compatibility testing when appropriate
- Quarterly backup restore testing where environment permits
- Malware review and remediation
- Performance and Core Web Vitals review
- Standard WooCommerce maintenance
- Priority support: 1-business-day response target
See the full comparison below.
Request This PlanManaged
per website
Hands-on technical capacity and the fastest response times, for sites where downtime or a broken store carries real, immediate cost.
- Everything in Professional, plus:
- 4 hours/month of minor development (no rollover)
- Priority support: 4-business-hour response target
- Emergency support during business hours
- Advanced WooCommerce maintenance, including more complex troubleshooting and optimization
- Migration assistance (complex migrations scoped separately)
- Annual security, performance and plugin-stack reviews
See the full comparison below.
Request This PlanAll plans are priced per website, billed monthly, month-to-month, with no long-term contract. Support response times are targets we work to during Sentinel's business hours (IST), not guaranteed SLAs.
Compare All Plan Details
Every feature across all three plans, grouped by area.
| Feature | Essentials $79/mo |
Professional $149/mo |
Managed $299/mo |
|---|---|---|---|
| Core Maintenance | |||
| Monthly core, plugin and theme updates | Yes | Yes | Yes |
| Compatibility testing when appropriate | – | Yes | Yes |
| Basic database cleanup where appropriate | Yes | Yes | Yes |
| Database health and optimization | – | Yes | Yes |
| Basic form check | Yes | Yes | Yes |
| Quarterly forms/checkout testing | – | Yes | Yes |
| Monthly maintenance report | Included | Included | More detailed |
| Security | |||
| Basic security/malware scan review | Yes | Yes | Yes |
| Malware review and remediation | – | Yes | Yes |
| Backup status verification | Yes | Yes | Yes |
| Quarterly backup restore testing, where environment permits | – | Yes | Yes |
| SSL expiry review | – | Yes | Yes |
| Annual security audit | – | – | Yes |
| Performance | |||
| Performance/Core Web Vitals review | – | Yes | Yes |
| Maintenance-level image optimization | – | Yes | Yes |
| Annual performance audit | – | – | Yes |
| Monitoring | |||
| Server/resource review, where accessible | – | Yes | Yes |
| Uptime review | – | Yes | Yes |
| Broken-link check | – | Yes | Yes |
| Google Search Console review | – | Yes | Yes |
| Simple monthly analytics review | – | Yes | Yes |
| Reviews & Audits | |||
| Quarterly users/permissions review | – | Yes | Yes |
| Quarterly unused plugin/theme review | – | Yes | Yes |
| Annual plugin-stack redundancy review | – | – | Yes |
| WooCommerce | |||
| WooCommerce maintenance | – | Standard | Advanced |
| Support | |||
| Support response target | 2 business days | 1 business day | 4 business hours |
| Emergency support (business hours) | – | – | Yes |
| Development | |||
| Migration assistance (complex migrations separately scoped) | – | – | Yes |
| Minor development hours | – | – | 4 hrs/month, no rollover |
Swipe left or right to see all three plans.
Support response times are targets, not guaranteed SLAs.
Need a One-Time Fix Instead?
Not every WordPress issue calls for an ongoing plan. If you're dealing with a specific, one-time problem, we can help without asking you to commit to monthly maintenance. Common examples include malware cleanup, broken functionality, plugin conflicts, performance issues, recovery and remediation after an incident, and similar one-off technical problems. This kind of work is scoped and quoted separately from the plans above, based on what's actually wrong.
How We Actually Work
How We Handle Updates
Update risk varies, so we don't apply one rule to every change. Routine, low-risk updates, most plugin and minor version releases, are applied directly. Updates with a higher chance of causing an issue get compatibility-tested on staging first, when that's the right approach for the change and a suitable staging environment is available. Neither path is inherently better. The goal is matching the level of caution to the actual risk, so your site stays current without unnecessary delay.
Backups & Monitoring
We verify that your backups are running, and on Professional and Managed plans, we periodically test that they can be restored. A backup file existing doesn't mean it's usable, which is why the restore test matters. The backup infrastructure itself runs on your hosting environment. We monitor and verify it rather than provide it.
Uptime and server monitoring work the same way. Where uptime or server monitoring is available to us, we review the relevant logs and results as part of your plan. We don't operate hosting infrastructure or install monitoring tooling on environments we don't manage, so our review depends on what's already in place and accessible for your site.
This is the same reason WordPress maintenance and managed WordPress hosting are different services. We maintain and support your existing WordPress site; we don't automatically provide the hosting infrastructure it runs on, unless that's something we're explicitly managing for you.
What's Outside the Plans
To keep plans transparent, maintenance covers the technical upkeep of your WordPress site, not everything connected to it. The following are not included in any plan and are available separately, scoped and quoted on their own:
- Content review, writing, or refresh
- SEO services
- Privacy/compliance review
- Unlimited development (Managed includes a fixed monthly hour allocation)
- 24/7 support
- Uptime, performance, or SEO guarantees
Professional and Managed plans do include maintenance-level technical checks that touch on search visibility: Search Console error review, broken-link checks, and Core Web Vitals review. These are health checks, not SEO strategy, keyword research, content optimization, or ranking services.
If your domain or hosting account is managed by Sentinel, we monitor renewal dates and send reminders. If you manage your own domain or hosting, those renewals stay your responsibility. We don't take them on by default.
What Happens to Unmaintained Sites
Most WordPress security incidents and performance problems are preventable with consistent upkeep. They happen to sites that are not being looked after, not because WordPress is inherently insecure or slow.
A site with outdated plugins is an easier target for automated bots that scan for known vulnerabilities. A site with no backups means that when something goes wrong, recovering it can mean rebuilding much of it from scratch. These are not edge cases. They happen regularly to business owners who assumed their hosting company was taking care of things.
Preventing those problems is the point of a maintenance plan.
Outdated plugins are a leading attack vector
Many WordPress hacks exploit vulnerabilities that already had patches. The fix existed. It just was not applied.
No backup means no recovery option
Hosting-level backups often have limited retention and can be costly to restore from. That is why verifying a backup actually works, and testing that it restores, matters more than assuming one exists.
Sites slow down gradually without anyone noticing
Database bloat and plugin overhead grow silently. By the time visitors notice, performance may already be affecting their experience.
Emergency fixes cost far more than prevention
A hacked or broken site requiring emergency recovery often costs more than a year of maintenance, on top of the downtime and disruption to your business.
Engineering Depth, Not Just a Checklist
Sentinel Infotech has maintained and custom-built WordPress sites for over 15 years from our team in India, including the engineering work many maintenance providers don't do themselves: content management systems, secure payment and donation integrations, membership and portal builds, and WooCommerce stores.
When a maintenance review turns up something that needs more than a routine fix, the same team of WordPress developers handles it. Nothing gets escalated to a separate department.
Types of Sites We Maintain
Examples of WordPress sites we can maintain.
WooCommerce Stores
Active stores where downtime or a broken checkout directly costs money.
Membership Sites
Subscription platforms with access control and login logic that has to keep working.
Business Websites
Lead-generating sites where being offline means missed enquiries.
Agency Client Sites
Other agencies outsourcing the maintenance of their client portfolio to us.
Multi-site Networks
WordPress multisite installations where a single update affects multiple connected sites.
Health and Wellness
Clinic websites with booking and enquiry workflows where reliability matters.
Questions About Our Maintenance Plans
Answers to what clients ask us most before getting started.
How do I get started with a maintenance plan?
Contact us and tell us about your site. We'll review your current setup, confirm which plan fits, and handle onboarding directly with you. Plans aren't purchased through automatic checkout, since scope can vary by site.
Do you offer one-time help without a monthly plan?
Yes. If your issue is a specific, one-time problem rather than something that needs ongoing attention, we can scope and quote that work separately from the plans above. This covers things like malware cleanup, broken functionality, plugin conflicts, performance issues, and recovery after an incident. Tell us what's wrong and we'll assess it.
What's included in each plan?
See the comparison table above. Essentials covers monthly updates and backup verification. Professional adds quarterly reviews, performance and search monitoring, and standard WooCommerce support. Managed adds annual audits, advanced WooCommerce maintenance, migration assistance, and monthly development hours.
Do you provide backups or hosting?
No. We verify that your backups are running and, on Professional and Managed plans, periodically test that they can be restored. Backup infrastructure and hosting stay on your existing environment. We monitor and verify it rather than provide it.
Will every update be tested on staging first?
No, and it shouldn't be. Routine, low-risk updates are applied directly. Higher-risk updates are compatibility-tested on staging when that's the right approach and a suitable environment is available. We match the level of caution to the actual risk of each update.
What's your support response time?
Essentials targets a 2-business-day response, Professional 1 business day, and Managed 4 business hours. These are targets we work to, not guaranteed SLAs. Managed plans also include emergency issue handling during business hours.
What's not included in maintenance?
Content writing or review, SEO services, privacy/compliance review, unlimited development, and 24/7 support fall outside every plan. Managed includes a fixed monthly development allocation; larger work, redesigns, and complex migrations get quoted separately.
Want more on WordPress website maintenance before you reach out? See what a WordPress maintenance plan actually covers, or work through our WordPress maintenance checklist for a task-by-task look at what routine upkeep involves.